Customer Service Survey Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. and above of What features do you enjoy about B&A Litigation Services? Please select all that apply.5-day turnarondHigh quality of service and productsEase of schedulingTranscript productionOnline ServiceLink portal for scheduling, transcript/exhibit repository, and invoice managementSpecific service providers (Court reporters and videographers)In thinking about your most recent experience with our firm, how would you rate your experience regarding scheduling and confirming your deposition?Failed to meet expectationsNeed improvementMet expectationsExceeded expectationsHow would you rate your experience regarding deposition service providers (court reporter/videographer)?Failed to meet expectationsNeed improvementMet expectationsExceeded expectationsHow would you rate your experience regarding delivery of transcript?Failed to meet expectationsNeed improvementMet expectationsExceeded expectationsHow would you rate your experience regarding accuracy of timeliness of billing?Failed to meet expectationsNeed improvementMet expectationsExceeded expectationsIf any of the above has failed to meet your expectations or needs improvement, please share your feedback on how we can improve.Are there any services that we don't currently offer that you'd like to see us offer in the future?Would you like to highlight a staff member, court reporter, or videographer that you've recently had a great experience with?What is your title?Admin SupportLegal SecretaryLegal AssitantParalegalAttorney/LawyerOtherIf you'd like to be contacted after this survey, please provide your name and email address.Submit
